Free pet sitting and dog walking contract template
A service agreement for dog walkers and pet sitters as an editable Word file, with 18 sections and five forms for clients to sign: a vet release, permission to give medication, a key receipt, an emergency pet guardian and a card on file authorization. It's free for your email, with no account to make.
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The Word file opens in Microsoft Word, Apple Pages and Google Docs. The kit also has a client intake form, a flyer and a price sheet.
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In the Word file
Service agreement, 18 sections
Five forms at the back
Groomers also get a grooming addendum.
A starting point, not legal advice. Check your state's rules.
What should a pet sitting contract include?
It should say what a visit includes and costs, how clients cancel and pay, how you handle keys, emergencies and vet care, and who is responsible if something goes wrong. Signed forms at the back cover the vet, medicines, keys, a backup guardian and the card you charge. The template has 18 sections.
- 1. Services and pricesEach service, what one visit includes, its price, holiday extras, and 30 days' notice of a price change.
- 2. ScheduleAgreed visit times, a window either side for traffic, and how to add, move or skip a visit.
- 3. Backup carerWho comes if you're ill, told to the client first, or a box to tick to cancel instead.
- 4. CancellationsThe notice to cancel a visit, a longer notice and a deposit for overnight stays, and no charge when you cancel.
- 5. Severe weather and emergenciesYou decide if a visit is safe, and what the client pays when you can't get there.
- 6. PaymentWhen payment is due, how clients pay, late and returned-payment fees, and the card on file form.
- 7. Keys and home accessKeys labeled with a code, codes kept private, lost keys replaced, and everything returned at the end.
- 8. Your homeThermostat, rooms that are off limits, alarms, cameras, and supplies for the whole booking.
- 9. Health, medicine and the vetVaccinations, medicine only as written, and vet care up to a limit when you can't reach the client.
- 10. Behavior and safetyBites and escape attempts told up front, dogs on leash outside, and the right to stop care.
- 11. Lost or escaped petWho you call, where you search, and who pays for the search.
- 12. If a pet dies in our careWho you call first, where the pet goes, and the client's choice of aftercare.
- 13. If you don't come homeCare continues at your rates, then the emergency contact and pet guardian, and pets are never rehomed.
- 14. PhotosPhotos during visits, and social media only with a Yes, never showing the client's home.
- 15. PrivacyThe address, codes and schedule kept private, and never posting that the client is away.
- 16. LiabilityWho is responsible for what, your insurance if you carry it, and the client's initials.
- 17. Ending this agreementEither side can end it in writing with 14 days' notice, or at once if someone isn't safe.
- 18. Standard termsThe whole agreement, changes in writing, notices, electronic signatures and your state's law.
Every choice that's yours to make is in [brackets]: the notice periods, fees, limits and your state. Change them, and delete what you don't use.
Do I need a vet release form?
Yes, if you care for pets while clients are away. A vet release lets you take a pet to the vet and approve treatment when you can't reach the client in time. It sets a spending limit, says how the vet is paid, and never lets you approve euthanasia.
Veterinary release
- The pets it covers
- The client's vet and the nearest emergency vet
- A spending limit for treatment without asking
- How the vet is paid: the client's account, a card left with the clinic, or you pay and are repaid
- That only the client can decide on euthanasia
Can I give a client's pet medicine?
Only with written permission, and exactly as written. The form lists each medicine with its strength, dose, time, how it's given and where it's kept. You never change a dose, and you tell the client the same day if a pet won't take one or seems unwell after it.
Permission to give medication
- Pet, medicine and strength
- Dose, when, and how it's given: pill, liquid, drops or injection
- Where each medicine is kept
- A new form, or a change in writing, for any new medicine or dose
Should I hold clients' keys?
You can, with a signed receipt for each one. Label each key with a code, never the client's name or address. The key receipt in the template records the keys and codes you take, and a second part records the day they come back and the codes are deleted.
Key and access receipt
- Key label (your code), number of keys and what they open
- Garage remotes or fobs
- Codes you hold: door, lockbox, garage, alarm
- The date returned, keys returned, codes deleted, and both sets of initials
The codes themselves go on the separate access slip in the client intake form, so a lost receipt never links an address to a way in.
Who takes the pets if a client doesn't come home?
The person the client names on the emergency pet guardian form. If you can't reach the client a set time after the booking ends, the client allows you to hand the pets, their food, medicines and records to that guardian. The client asks them first, and your rates apply until they collect.
Emergency pet guardian
- The guardian's name, phone and town
- Whether they have a key to the home
- The pets they agree to take
- A second guardian if the first can't be reached
Should I keep a card on file?
Only with the client's signed authorization. It says what you can charge, when, how you tell them, and how they cancel it in writing. Never take the full card number or security code on paper. The client enters the card into your payment processor, and the form keeps only the brand, last four digits and expiry.
Card on file and payment authorization
- What you can charge: completed visits, and the fees in the agreement, such as late cancellations, holidays and extra pets
- When: on each invoice, after each visit, weekly or monthly
- An invoice before each charge or a receipt after it, by text or email
- How to question a charge, and how to cancel the authorization in writing before the next charge
- Card brand, last four digits and expiry, and nothing else
Do dog walkers need a different contract?
No. The same agreement works for dog walking: set the walk length and what it includes in section 1, and keep the leash rule in section 10 and the lost pet steps in section 11. Delete the overnight lines if you only walk. Group walks and off-leash play are permissions on the intake form.
What about groomers?
Mobile groomers use the agreement with the grooming addendum, also in the kit. It covers matted coats and the shave-down choice, the risks of shaving close to the skin, extra care for senior and ill pets, no sedation, stopping a groom that isn't safe, fleas and ticks, and checking the pet together at pickup.
Is the contract template free?
Yes. It comes in the free starter kit: give us your email, tick what you offer, and the downloads open on the page. You don't need a Reeve account, and there's nothing to pay.
What format is it in?
A Word file (.docx) that opens in Microsoft Word, Apple Pages and Google Docs. Change the wording, add your logo, and delete the sections and forms you don't use.
Is this legal advice?
No. It's a starting point for walkers and sitters in the US, and rules on contracts, liability and card payments differ from state to state. Check your state's rules, and ask a local lawyer to read it before you use it.
Can clients sign it electronically?
Yes. The agreement says electronic signatures count the same as signatures on paper, so you can send it as a PDF for an e-signature or sign it together at the meet-and-greet. You both keep a copy.
When clients start booking, Reeve keeps the schedule, invoices and texts in one place.
Clients book and fill in your intake form in a browser, with no app or account. $49 a month, flat. We never take a percentage of your bookings.
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